Parasol & Bravas Team Up To Deliver World Class 24/7 Remote Support
Richmond, Va. & Las Vegas, Nev. – Parasol, the country’s fastest growing 24/7 remote support company, and BRAVAS, the nation’s largest custom integrator, are teaming up to offer a unique solution for BRAVAS clients. Powered by Parasol’s 24/7 remote support team, BRAVAS Support will ensure that clients have world class experiences with technology long after an installation is complete.
“We’ve always had a ton of respect for BRAVAS and are excited to work with them and their clients as they continue to grow,” said Ted Bremekamp, Parasol’s Co-founder & Director of Operations. “BRAVAS integrators are among the best of the best and we can’t wait to deliver our support solutions across their 15 locations.”
“We are pleased to welcome Parasol and its integrator-focused remote support solutions into the BRAVAS family,” said Jay Vandermyde, COO of BRAVAS. “Remote services and RMR were a priority for BRAVAS from the start, and COVID-19 has only emphasized how important this initiative is. Our clients’ expectations for quick, consistent, and high-quality remote support is higher than ever before, and the predictability of recurring revenue makes us a better business. Partnering with Parasol has allowed BRAVAS to tailor a white glove service experience for our clients. That experience, combined with the sales and marketing resources of a national brand, will make our remote managed services offering the best in the industry.”
“We couldn’t be more excited to launch our remote managed services offering, and our relationship with Parasol central to this,” said Alex Jaremko, National Client Services Manager for BRAVAS. “Client experience is a top priority. We’ve worked diligently to craft a program unique for BRAVAS. Parasol’s team has been easy to work with throughout the whole process. Their quick response and round-the-clock availability is one of the key components of BRAVAS Support.”
Parasol is the fastest growing 24/7 remote support company in the United States with offices in Las Vegas, Nevada and Richmond, Virginia.
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About BRAVAS
BRAVAS is committed to enhancing the quality of life for customers, partners, employees, and the community at large by applying the principles of design, integration, and unparalleled service to best-in-class technology solutions.
In 2015, the Bravas group was formed with the mission of combining the talents of the nation’s leading luxury technology integrators to form a nationwide brand.
Today, with locations in 15 major markets across the country, BRAVAS is the world’s largest provider of luxury technology solutions for the home and office.
About Parasol
Parasol is the fastest growing 24/7 remote support company in the United States. We’re powering the happiest integrators on the planet, one relationship at a time. We’re built for integrators, by integrators and deliver unparalleled customer service through a global network of certified dealers.